Care and maintenance
Meticulously hand crafted in solid 9 carat fairtrade yellow gold, Studio Natus creates jewellery designed to last a lifetime. The properties of solid gold afford the wearer qualities of material strength, consistent colour and luxurious weight. Studio Natus jewellery begins with a high polish, which over time will evolve to a gentle matt finish. At Studio Natus a complimentary annual repolish is offered over lifetime. Please note despatch costs for this service are the customer’s responsibility. If a repair is ever required, please get in touch so that the job can be assessed and quoted for.
As with all fine jewellery sensible care by wearer is required and avoidance of chemicals particularly chlorine is suggested because chlorine can weaken jewellery joints. For an occasional clean and polish at home, a soak in warm soapy water followed by polishing with a gold polish cloth is suitable.
Due to the bespoke nature of each piece of Studio Natus jewellery, returns unfortunately cannot be accepted.
Complimentary postage is offered on all orders within the UK via Royal Mail recorded delivery.
For all International orders postage via Royal Mail recorded delivery is charged at £20.00
When it is time to return the wooden case enclosing captured fingertip form impressions, it is recommended to use a recorded delivery service and to pass on the shipping details and status to the studio.